Thank you!!

This helps us deliver on-time, high-quality results and set the right expectations.

You’ll receive a confirmation email once availability is confirmed. If anything needs clarification, we’ll contact you prior to assigning your cleaning crew.

📌 Booking Information

• Arrival Window: 1-hour arrival window. We'll contact you if there's any delay.
• Cancellation Policy: Changes must be made ≥24h prior to avoid a 40% fee.
• Public Holidays: 30% surcharge applies on Australian public holidays.
• Payment: A temporary card hold for the total service amount is placed up to 48 hours before your service. Charged only after completion.
• Parking: Free parking must be provided. If not, parking fees will be added to your invoice.
• Updates: Need to change booking details? hello@easybliss.com.au

🏠 Flat Rate Cleaning Policy

• Based on the real size of the property and cleaning activities required.
• Select the total number of rooms in your booking (full property size).
• If the room count is incorrect, the price may be adjusted or the booking may be cancelled.
• $10 discount per unused room applies only when noted in your booking and after review.

⏳ Hourly Cleaning Policy

• Hourly services are charged per hour, per cleaner.
• The total cost depends on the number of cleaners assigned and the total hours booked.
• Includes only the time booked.
• Extra time on the day is not guaranteed (teams may have other bookings).
• Please book enough time based on your home size and condition.
• Additional time must be requested in advance (subject to availability).